Shipping Policy
1. Order Processing:
All orders placed on our site are processed within 1-2 business days of receiving your order, subject to product availability. We do not process orders on weekends or holidays. If we experience any delays in processing your order, we will contact you to notify you.
2. Shipping Methods
We offer a variety of shipping options, depending on your location and the service you choose when ordering. Common options include:
- Standard Shipping (Estimated Delivery Time: 7-9 Business Days)
- Express Shipping (Estimated Delivery Time: 3-5 Business Days)
Shipping charges will be calculated and displayed during the checkout process based on the weight of your order and the destination.
3. Shipping Charges
Shipping charges vary depending on the method chosen and the delivery location. You will be notified of the exact shipping charges before your order is finalized.
Shipping charges may include:
- Standard Shipping Charges: Calculated based on the weight of the order and the destination.
- Express Shipping Charges: Calculated for faster delivery.
4. International Shipping
We offer shipping to international destinations. However, shipping charges for international deliveries may vary depending on the destination and the weight of the order. Please note that customs fees and taxes may be applied by the destination country. These charges are the responsibility of the customer and are not covered by Broadcast Media Market.
5. Delivery Times
Delivery times may vary depending on several factors, including the shipping method chosen, the destination, and unforeseen conditions (e.g., bad weather, strikes, or carrier errors). Estimated delivery times are:
- Standard Shipping: 9-15 business days
- Express Shipping: 5-9 business days
We cannot guarantee exact delivery times, although we will do our best to ensure that your orders arrive within the estimated timeframes.
6. Delivery Issues
If your order arrives damaged or if you have any problems with the delivery (e.g., delay or non-delivery), please contact us immediately by email at broadcastmediamarket@gmail.com. We are committed to resolving any issues as quickly as possible.
7. Incorrect Shipping Addresses
Please ensure that the shipping address provided when placing the order is correct. Broadcast Media Market will not be responsible for address errors provided by the customer. If you notice an error after placing your order, please contact us as soon as possible by email at broadcastmediamarket@gmail.com to correct the address before shipping.
8. Returns and Exchanges
Shipping costs for returns and exchanges are the responsibility of the customer, unless the product is defective or we made an error. For more information on our return and exchange policies, please see our Return and Refund Policy.
9. Shipping Delays and Issues
We strive to ensure that all orders are shipped and delivered on time. However, delays may occur due to factors beyond our control, such as extreme weather conditions, carrier issues, or exceptional order volumes during sales or holiday periods. In the event of a significant delay, we will contact you to keep you informed of the progress of your order.
10. Questions
If you have any questions regarding the shipment of your order, please contact us at:
- Email: broadcastmediamarket@gmail.com
- Phone: +44 7848 399267
- Address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States “